Job Description
Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively.
Responsibilities:
• Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.
• Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.
• Configure and deploy corporate workstations for new hires and existing staff upgrades.
• Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.
• Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.
• Collaborate with cross-functional teams to execute IT projects, syste...
Responsibilities:
• Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.
• Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.
• Configure and deploy corporate workstations for new hires and existing staff upgrades.
• Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.
• Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.
• Collaborate with cross-functional teams to execute IT projects, syste...