Job Description
Description
Our Utah-based client is looking for a Tier 2 Support/Jr. Sys Admin to join their team in a contract-to-permanent role. This position is ideal for a detail-oriented technology specialist who enjoys resolving user issues, supporting desktop environments, and delivering dependable day-to-day technical assistance. The role focuses on maintaining smooth operations across Microsoft Windows systems while providing responsive support through service desk processes. The ideal candidate will have a strong understanding of Cyber Security best-practices and hands-on support.
Responsibilities:
+ General IT support + help desk foundation
+ Networking fundamentals
+ Cybersecurity concepts / best practices
+ Experience in mixed environments: ~90% Mac running Windows
+ Microsoft ecosystem + Google Workspace
Familiarity with:
+ MDM tools
+ Ticketing systems (Zendesk preferred)
+ VoIP / phone...
Our Utah-based client is looking for a Tier 2 Support/Jr. Sys Admin to join their team in a contract-to-permanent role. This position is ideal for a detail-oriented technology specialist who enjoys resolving user issues, supporting desktop environments, and delivering dependable day-to-day technical assistance. The role focuses on maintaining smooth operations across Microsoft Windows systems while providing responsive support through service desk processes. The ideal candidate will have a strong understanding of Cyber Security best-practices and hands-on support.
Responsibilities:
+ General IT support + help desk foundation
+ Networking fundamentals
+ Cybersecurity concepts / best practices
+ Experience in mixed environments: ~90% Mac running Windows
+ Microsoft ecosystem + Google Workspace
Familiarity with:
+ MDM tools
+ Ticketing systems (Zendesk preferred)
+ VoIP / phone...