Job Description
Helpdesk Analyst
Maidstone
£26–30k
Mon–Fri, 8:00–4:30
Do you enjoy being the first person people turn to when tech goes wrong?
Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is done right?
Support that’s structured. A team that’s friendly. A desk that runs smoothly.
We are working with a well-established IT provider in Maidstone who are growing their support team and looking for someone to step into a Helpdesk Analyst role. The provider specialises in cloud technologies and has it’s own data centre operation.
You will be the first line of defence, logging tickets, resolving what you can, and escalating what you can’t. It’s a proper support desk: structured, well-run, with great senior engineers to learn from, and a manager who knows what good support looks like.
They’re not expecting you to know it all. Attitude, curiosity, and communication are w...
Maidstone
£26–30k
Mon–Fri, 8:00–4:30
Do you enjoy being the first person people turn to when tech goes wrong?
Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is done right?
Support that’s structured. A team that’s friendly. A desk that runs smoothly.
We are working with a well-established IT provider in Maidstone who are growing their support team and looking for someone to step into a Helpdesk Analyst role. The provider specialises in cloud technologies and has it’s own data centre operation.
You will be the first line of defence, logging tickets, resolving what you can, and escalating what you can’t. It’s a proper support desk: structured, well-run, with great senior engineers to learn from, and a manager who knows what good support looks like.
They’re not expecting you to know it all. Attitude, curiosity, and communication are w...