💼 Full-Time Position

Helpdesk Associate - L1 Technical Guidance

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NTT DATA
📍 Noida, Uttar Pradesh, India
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Location
Noida, India
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Posted
June 05, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Req ID: 320143 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN).

  • Requirements – 
    • Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade
    • Working Knowledge of Operating Systems such as Windows 10 & 11
    • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications 
    • Working knowledge of MS Office suite & Skype for business
    • Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management.

    Detailed roles and responsibilities:
    • Associate is responsible to perform diagnostics, res...