Job Description
Join the CBRE Global Workplace Solutions team as a Helpdesk Compliance Coordinator!
CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Helpdesk Compliance Coordinator to join our team in Leeds.
What You’ll Do
- Helpdesk Operations: Manage CAFM system (PPM, reactives, reporting) and respond to calls and emails efficiently. Ensuring all reactiverequests raised on the helpdesk have the correct priority/engineer assigned.
- Communication & Service: Maintain communication throughout reactive jobs with the client and CBRE operational teams.
- Performance & Improvement: Review subcontractor performance and identify and implement improvements to enhance performance.
- Financial Procedures: Follow established financial processes, including obtaining supplier quotes and uploading them for team/client approval.
- Culture & Complianc...