Helpdesk Lead: Customer Support & Technical Escalations

Create Synergies Inc. is seeking a Helpdesk Customer Support Supervisor in Manila, Philippines. The role demands overseeing team performance, delivering high-quality customer service across channels, and troubleshooting complex technical issues. Candidates should have a relevant bachelor's degree and experience in customer support, preferably in a BPO environment. The position focuses on both operational supervision and process improvement, offering an engaging work experience in a dynamic team-oriented environment.
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