Job Description
Full Time
Hogansburg, NY, US
Salary: $20.28 Hourly
Job Title: IT Helpdesk Technician
Department: Information Technology
Reports To: IT Helpdesk Supervisor
FLSA Status: Non-Exempt
Starting Rate : $20.28 per hour
License : Class III
Closing Date: Open Until Filled
SUMMARY: The Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Strategy & Planning
+ Evaluate documented resolutions and ...
Hogansburg, NY, US
Salary: $20.28 Hourly
Job Title: IT Helpdesk Technician
Department: Information Technology
Reports To: IT Helpdesk Supervisor
FLSA Status: Non-Exempt
Starting Rate : $20.28 per hour
License : Class III
Closing Date: Open Until Filled
SUMMARY: The Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Strategy & Planning
+ Evaluate documented resolutions and ...