Job Description
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At Barnett Waddingham, we are currently recruiting a permanent opportunity for a Helpline Operator to join the Pensions Administration business area. This role will be hybrid working and based in our Birmingham office.
The Helpline Operator’s main responsibility will be to answer and deal with calls from clients, scheme members, their representatives and other organisations in a professional and friendly manner. You will work as part of a team, to ensure the speedy response rate to all calls and queries received, upholding a high standard of customer care at all times.
The successful Helpline Operator will ideally have previous Customer Services and Call Handling experience, as well as being a...