Job Description
Job Title
HES Training Manager
Job CodeJPC - 5974
LocationDubai
Experience3–6 years
EducationBachelor’s degree or above
IndustryRetail / Electronics / Consumer Experience
LanguageFluent English; Arabic proficiency preferred
Job SummaryResponsible for building and regional implementation of the training system for UAE experience stores. Improve store professionalism and sales performance, drive consumer education and consistent brand experience, manage field trainers, and ensure measurable, sustainable training outcomes that comply with local culture and regulations.
Key Responsibilities- Develop annual/quarterly/monthly training plans, course frameworks and SOPs covering product knowledge, sales scripts, service procedures, experience operations and brand messaging, with coverage for both Arabic and English scenarios.
- Be accoun...