Job Description
Job Title: Customer Care Executive – Doctor Relations
Location: Gurgaon, Haryana
Job Type: Full-time
Experience: 1-3 years exp
Job Summary:
We are looking for a Customer Care Executive to manage and enhance relationships with doctors on our platform. The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support. Problem-solving mindset with a proactive approach and ability to multitask in a fast-paced environment.
Key Responsibilities:
• Communicate with doctors via phone, email, and WhatsApp to address queries and concerns.
• Present and demonstrate products effectively to showcase its value – Target based.
• Assist in doctor onboarding, profile creation, and verification on the platform.
• Maintain and update doctor records, ensuring accuracy and completen...