Job Description
German-Speaking Customer Service Consultant
Umhlanga, Durban | On-Site | Start Date: June or later in 2026
Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English.
Key Responsibilities
Provide customer support via phone, email, and chat
Assist with online orders, deliveries, and general enquiries
Deliver professional service in German and English
Work in a fast-paced, customer-focused environment
Requirements
German proficiency B2–C2 (spoken & written)
Good command of English
Matric / Grade 12 (essential)
Customer service or call centre experience (retail advantageous)
Willingness to work 24/7 rotational shifts, including we...