Job Description
Live Expert Dutch + English On-site
Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 09:00 18:00
Work Mode: On-site
Your Mission:
We’re looking for a Live Expert to join our international team in Barcelona !
In this role, you’ll engage directly with Dutch and English-speaking customers through live chat and video to provide support, guidance, and product expertise.
Your goal? To create a seamless and engaging customer experience that leaves every client satisfied and confident.
What You’ll Do:
- Interact with customers via live chat, video, and email in Dutch and English.
- Provide detailed product information and personalized recommendations.
- Troubleshoot customer issues and ensure efficient problem resolution.
- Maintain accurate customer records and feedback for process i...