Job Description
We are looking for a technically sound and customer-oriented Service Engineer to handle installation, commissioning, servicing, and maintenance of Batch Coding & Laser Marking Machines. The ideal candidate should have strong troubleshooting skills and a passion for delivering excellent after-sales service. Key Roles & Responsibilities Installation & CommissioningInstall, commission, and demonstrate Batch Coding & Laser Marking Machines at customer sitesEnsure machines operate as per technical specifications and quality standards Service & MaintenanceCarry out preventive maintenance and breakdown servicingDiagnose technical issues and resolve them with minimum downtimeAttend service calls, site visits, and emergency breakdowns Customer Support & TrainingTrain machine operators on usage and basic troubleshootingHandle customer complaints professionally and ensure quick resolutionCoordinate with sales and technical teams to ensure customer satisfaction Documentation & ReportingMaintain se...