💼 Full-Time Position

HM Loss Mitigation Decisioning Sr Specialist

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Citizens
📍 Glen Allen, VA, United States
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Location
Glen Allen, United States
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Posted
June 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

As the HM Loss Mitigation Decisioning, you will perform reconciliation process on files received from Front End Fulfillment Group by going into the loan system. The Front End Fulfillment group will send task to Decisioning, Decisioning acknowledges receipt of file and reviews file for complete documentation.

Primary responsibilities include

+ Complete steps within the decisioning process work flow within assigned timelines to ensure maximum customer experience.

+ Ensure all regulatory requirements are met for each account within the Work out process.

+ Analyze financial information to determine most effective work out strategy.

+ Reviews financial data reported for accuracy i.e.: does the customer reported data match actual financials.

Qualifications, Education, Certifications and/or Other Professional Credentials

+ Required Qualifications

+ Strong understanding of mortgage len...