Job Description
A recruitment agency in Singapore is looking for a Customer Care Home Loan Retention Officer to implement engagement strategies and ensure service excellence over retention packages. Responsibilities include handling service requests, conducting face-to-face meetings with customers, and preparing management reports. A minimum diploma or degree is required, alongside prior experience in customer service or home loan processing. This position offers a salary between SGD 5,000 to SGD 6,000 per month.
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