💼 Full-Time Position

Home Mortgage Escrow Senior Specialist

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Citizens
📍 Glen Allen, VA, United States
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Location
Glen Allen, United States
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Posted
June 20, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

The Home Mortgage Escrow Senior Specialist plays a key role in ensuring the accuracy and integrity of customer escrow accounts within Home Mortgage Servicing. This position is responsible for performing detailed escrow analyses to determine whether borrower payments will sufficiently cover upcoming obligations such as taxes, hazard insurance, and mortgage insurance.

In this fast-paced, high-volume environment, you will review loan-level data, resolve moderately complex customer and operational issues, and support a consistent, compliant servicing experience. This role is a strong fit for a detail-oriented professional who enjoys analytical work, making informed decisions, and contributing to a highly regulated, customer-focused operation.

Primary Responsibilities

Escrow Analysis & Loan Review

+ Perform annual and ad hoc escrow analyses to ensure sufficient funds for escrowed items

+ Complete escrow projections, payment a...