💼 Full-Time Position

Hospital Concierge (Patient Care Navigator

🏢
International SOS
📍 Pasig, Metro Manila, Philippines
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Location
Pasig, Philippines
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title

Hospital Concierge (Patient Care Navigator)

Purpose of the job:


The Health Ambassador ensures smooth, high-quality medical support for patients by coordinating care, assisting with hospital processes, and acting as a liaison between patients, medical facilities, and International SOS.

Job Responsibilities

Key Responsibilities:

  • Support patient care (appointments, admissions, discharge, and follow-ups)

  • Assist with hospital navigation, registrations, and medical translation

  • Coordinate cases and updates with Assistance Centers

  • Advocate for patient safety, comfort, and well-being

  • Ensure confidentiality and compliance with SOPs

  • Handle reports, documentation, and daily briefings

  • Be available on-call (24/7)

    • Requirements:

  • Bachelor’s degree; 3+ years in customer ser...