Hospitality and Reception Assistant

The Hospitality and Reception Assistant provides effective client service, hospitality, and general reception duties.Essential DutiesHospitality & Event CoordinationRoom Setup - working with support for appropriate furniture layout and audio-visual (AV) equipment.Catering Support – set up food and beverages as per room booking requirements.Area Maintenance – ensure reception, conference rooms and client facing areas remain clean, tidy and well-stocked. Each morning fill coffee machines with milk and ensure tea points are stocked.Front Desk & ReceptionGuest Services – warmly welcome guests, process check-in/check-out and where appropriate issue security passes.Communications - Professionally answer and direct all incoming calls in a timely manner. Checking any voicemail messages, depending on shift.Reservations - Assist with scheduling conference rooms using Maptician.Administration & SupportDeliveries - Collecting post, parcels and deliveries from the loading bay every couple of hours ...