Hospitality Quality & Learning Leader

Raffles Hotels & Resorts is seeking a Cluster Quality & Learning Manager in Singapore to oversee and enhance the hotel’s quality management systems. This role involves ensuring compliance with standards, enhancing guest satisfaction, and fostering a culture of continuous improvement.

The ideal candidate will have at least 3 years of experience in quality assurance within the hospitality industry, strong human relations, and analytical skills, enabling them to drive performance across hotel operations.