Job Description
Job Summary:
The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service. The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment.
Key Responsibilities:
The Host/Hostess is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere. This role includes managing reservations, seating guests efficiently, and ensuring a smooth flow of service. The ideal candidate is friendly, professional, and able to multitask in a fast-paced environment.
Key Responsibilities:
- Guest Experience: Greet guests warmly upon arrival, escort them to their tables, and provide menus.
- Seating Management: Monitor table availability and manage the waitlist to optimize seating efficiency.
- Reservation Coordination: Take reservations over the phone or through online systems and manage booking schedules.
- Communication: Coordinate with servers, bussers, and kitchen staff to ensure seamless service.
- Problem-Solving...