Job Description
Responsibilities
· Greet guests warmly and professionally as they arrive, making them feel welcomed and valued.
· Manage guest reservations, ensuring that all seating arrangements align with the restaurant’s flow and capacity.
· Escort guests to their assigned tables, ensuring they are seated promptly and comfortably.
· Address any special requests from guests, such as seating preferences or accessibility needs, and accommodate them to the best of your ability.
· Coordinate reservations using the restaurant’s reservation system, ensuring accuracy in the number of guests, dining times, and any special requests.
· Manage waitlists effectively during peak hours, ensuring that guests are informed about wait times and keeping them updated if delays occur.
· Ensure that every guest receives top-tier service by addressing any concerns or issues quickly and efficiently.
· Proactively check with guests to confirm they a...