Job Description
DUTY MANAGER – STELLENBOSCH
Salary: Market Related
We are seeking an experienced and passionate Duty Manager to join a prestigious hospitality establishment in Stellenbosch. The successful candidate will ensure exceptional guest experiences from arrival to departure while maintaining the highest standards of service and operational excellence.
Key Responsibilities:
- Oversee daily guest relations operations and ensure seamless guest experiences.
- Maintain exceptional standards of service, cleanliness, and maintenance.
- Handle guest queries promptly and professionally.
- Assist with staff training, onboarding, and roster management.
- Attend daily operational meetings and support employee relations.
- Ensure policies and procedures are consistently followed.
- Perform Guest Relations and Night Audit duties when required.
- Build strong working relati...