Job Description
JOB SCOPE
The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned.
JOB RESPONSIBILITIES
Responsible to attend, serve and assist the guests in their esquires and/or services needed in checking in and checking out.
Provide excellent guest and or customer service to ensure that the guests/customers needs and wants are attended.
Escort guests to their allocated guests rooms and show them the amenities in the rooms.
Assist in carrying their luggage and/or hand-carried luggage to their rooms and/or to the lobby areas for checking out.
Good interpersonal communication skills is needed to be able to listen and resolve problems and/or inquiries put forth by the guests/customers.
JOB REQUIREMENTS
Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.
Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and r...
The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned.
JOB RESPONSIBILITIES
Responsible to attend, serve and assist the guests in their esquires and/or services needed in checking in and checking out.
Provide excellent guest and or customer service to ensure that the guests/customers needs and wants are attended.
Escort guests to their allocated guests rooms and show them the amenities in the rooms.
Assist in carrying their luggage and/or hand-carried luggage to their rooms and/or to the lobby areas for checking out.
Good interpersonal communication skills is needed to be able to listen and resolve problems and/or inquiries put forth by the guests/customers.
JOB REQUIREMENTS
Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.
Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and r...