Job Description
Hotel Front Desk: The Key Hotel + Hilton Garden Inn
**Q Casino + Resort**
1 Positions
ID: 22352
Posted On 05/21/2026
Refreshed On 06/21/2026
**Job Overview**
**THE KEY HOTEL**
**HILTON GARDEN INN DUBUQUE**
**Q CASINO + RESORT**
**Hotel Front Desk Associate**
**Position Summary:**
The Hotel Front Desk Associate is responsible for welcoming guests, managing check-in and checkout processes, and providing exceptional service throughout their stay. This dual-brand role supports both The Key Hotel and Hilton Garden Inn Dubuque, with shifts possible at either location. The associate ensures smooth front desk operations, maintains lobby cleanliness, and assists guests with inquiries, directions, and hotel services.
**Reports to:**
+ Hotel Operations Manager
+ Director of Hotel Operations
**Duties and Responsibilities:**
+ Efficiently manages front desk operatio...
**Q Casino + Resort**
1 Positions
ID: 22352
Posted On 05/21/2026
Refreshed On 06/21/2026
**Job Overview**
**THE KEY HOTEL**
**HILTON GARDEN INN DUBUQUE**
**Q CASINO + RESORT**
**Hotel Front Desk Associate**
**Position Summary:**
The Hotel Front Desk Associate is responsible for welcoming guests, managing check-in and checkout processes, and providing exceptional service throughout their stay. This dual-brand role supports both The Key Hotel and Hilton Garden Inn Dubuque, with shifts possible at either location. The associate ensures smooth front desk operations, maintains lobby cleanliness, and assists guests with inquiries, directions, and hotel services.
**Reports to:**
+ Hotel Operations Manager
+ Director of Hotel Operations
**Duties and Responsibilities:**
+ Efficiently manages front desk operatio...