Job Description
Location: Orchard
Working Hours: 5 days work week, shift required
Salary: Up to $3500 + aws + flexi benefit + staff meals
Join a luxury hospitality team where exceptional guest communication and service excellence are at the heart of every interaction. We are seeking an experienced Operator Supervisor to oversee the hotel's Communication Centre, lead a team of Operators, and ensure seamless coordination of guest requests and internal communications across the property.
Key Responsibilities Communication Centre Operations- Supervise the day-to-day operations of the Guest Service Centre and Communication Centre.
- Ensure all incoming and outgoing calls, messages, and guest requests are handled accurately and professionally.
- Monitor communication systems and operational platforms to maintain service efficiency.
- Lead shift operations and support service continuity during peak...