Job Description
Kerry Robert Associates are working with a luxury hotel in Leicestershire, known for its exceptional service and high standards across the guest experience. This is a fantastic opportunity to join a well-established property that offers stability, development and long-term career progression within hospitality. Are you currently working within a hotel in a guest-facing role and looking to move into reservations or build a career within revenue and front office? This could be the perfect next step. Key Responsibilities: Manage guest reservations from initial enquiry through to confirmation, ensuring a seamless and professional booking experience. Handle calls, emails and online enquiries, providing accurate information and promoting the hotels facilities to maximise revenue opportunities. Work closely with the front office and revenue teams to ensure availability, rates and guest requirements are correctly managed. You will maintain accurate booking records and ensure all details are cl...