Job Description
Company Description
Hotel that makes every moment matter
The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.
Job Description
Supervise room inspections, staff schedules, and daily housekeeping operations
Maintain inventory, manage linen and laundry procedures efficiently
Liaise with Front Office and Maintenance to ensure timely room readiness
Respond to guest requests and handle VIP setups with urgency and care
Train, mentor, and induct new team members while promoting a positive work environment
Handle guest and staff issues professionally, conducting morning briefs and team meeting