Job Description
Position Summary
Inspect guest rooms, public areas, pool, and other hotel spaces after cleaning to ensure quality standards. Run sold‑room reports, verify room status, determine discrepant rooms, prioritize cleaning for departing guests, and update room status. Assist Housekeeping management in daily activities and act as a liaison between Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms, prepare, distribute, and communicate changes in room assignments, and communicate issues to the next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company safety and security policies, report maintenance problems or hazards, complete safety training, and ensure uniform appearance. Maintain confidentiality of proprietary information, protect company assets, welcome and acknowledge guests, assist individuals w...