Job Description
Job Description
The Housekeeping Supervisor will supervise the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. He/She is accountable for safety, service and execution of the consistent Holiday Inn Express guest experience. He/She will also support and coordinate the administrative matters among Rooms Division – Housekeeping, Front Office and Engineering in ensuring the smooth operations of the Hotel.
Financial Returns- Works with Housekeeping Manager to ensure department cost and expenses are in line with department budget
- Run morning reports, including Housekeeping Room Status Report, VIP Report, Out-of-Order Report, Arrivals, Housekeeper’s report
- Prepare daily room assignments (maid’s report) for morning shift room attendants
- Review message books for special requests or instructions ...