Job Description
MMP Consultancy are seeking an experienced Housing Manager in West London on a temporary basis.
This role will provide essential cover within the housing management team, ensuring the continued delivery of a high-quality, customer-focused service across a designated patch.
Key Responsibilities
Manage a portfolio of properties across West London, acting as the main point of contact for residents
Handle anti-social behaviour (ASB) cases, ensuring appropriate action is taken in line with policies and procedures
Conduct regular estate inspections to maintain high standards and identify any health & safety concerns
Ensure compliance actions linked to fire risk assessments and other safety requirements are completed
Support new tenancy processes, including sign-ups, in partnership with the Allocations Team
Carry out tenancy and rent-related visits, working alongside the Income Team where required
Respond to and resolve customer enquiries and complai...
This role will provide essential cover within the housing management team, ensuring the continued delivery of a high-quality, customer-focused service across a designated patch.
Key Responsibilities
Manage a portfolio of properties across West London, acting as the main point of contact for residents
Handle anti-social behaviour (ASB) cases, ensuring appropriate action is taken in line with policies and procedures
Conduct regular estate inspections to maintain high standards and identify any health & safety concerns
Ensure compliance actions linked to fire risk assessments and other safety requirements are completed
Support new tenancy processes, including sign-ups, in partnership with the Allocations Team
Carry out tenancy and rent-related visits, working alongside the Income Team where required
Respond to and resolve customer enquiries and complai...