Job Description
Housing Support Assistant
Reports to: Head of Housing Operations
Department: Housing Team
Job Type: 15 months (Fixed Term Contract)
Hours: Flexible – 3 days (19.5 hours per week), office-based
Job Purpose
The Housing Support Assistant will support the operational efficiency across the Company's six residential sites and services for 206 residents. The role will deliver excellent customer service and, through the Scheme Managers, ensure each site is safe, secure and fully compliant with regulatory requirements. The role will support the development and implementation of improved systems and processes and provide guidance on Housing policies and procedures. Working closely with Finance, the Housing Support Assistant will help manage rental income and invoice payments.
Key Responsibilities
Residential Support
- Provide administrative support for the resident applicatio...