Job Description
Job Title: HR Operations Team Lead / Team Manager Experience: 7+ Years Location: Chennai/ Vizag Employment Type: Full-Time Work Model: Work From Office Role Overview We are looking for an experienced HR Operations professional to lead service delivery, manage teams, and drive operational excellence within a Shared Services/Global Business Services (SSC/GBS) environment. The role requires strong expertise in Workday HCM, ServiceNow HRSD, stakeholder management, SLA governance, people leadership, and continuous improvement initiatives. Requirements Required Skills & Competencies Strong experience in HR Operations, Shared Services (SSC), or Global Business Services (GBS). Hands-on expertise in Workday HCM (Mandatory). Working knowledge of ServiceNow HRSD (Mandatory). Experience in people management, team leadership, coaching, and performance management. Strong understanding of SLA/KPI management and service delivery operations. Client-facing stakeholder management and communication skills...