Job Description
## HR Partner, Customer CareApplylocations: Queretaro BSC, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R-19413**Role Summary:**The HR Partner, Customer Care will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit.Hybrid role: 3 days in office/2 days work from home**Responsibilities:*** Respond to customer requests, (calls, chats, tickets) and provide guidance to associates and managers* Consistently execute HR processes, using case management, chat, and telephony* Provide guidance to associates and managers on self-service transactions and navigating the HR portal* Research solutions to HR customer inquiries and escalate as needed* Understand and be able to communicate HR policies, processes, and procedures* Adhering to Flowserve’s safety, integrity, and code of conduct policies* Other duties as required an...