Job Description
The HR Manager is responsible for leading HR Shared Services delivery across Asia Pacific, ensuring consistent, compliant, and high-quality execution of employee lifecycle and HR operations. In addition, this role owns the operational delivery of key talent processes—people development, performance cycle support, and succession planning execution—partnering with HRBPs/COEs and business leaders to drive strong manager and employee experiences.
Roles and Responsibilities
APAC HR Shared Services Delivery
- Lead end-to-end HR Shared Services delivery across APAC markets, ensuring a responsive, accurate, and employee-centric service model.
- Manage day-to-day service operations including case management, escalations, and resolution of complex employee/manager queries.
- Establish and maintain SOPs, knowledge articles, templates, and standard work for consistent delivery across countries.