Job Description
The Role
This role is part of the WTW Enterprise Delivery Organization (WE DO) under the HR Services (HRS) function and will be based in Tokyo, Japan. The role will report directly to the HR Services Regional Cluster Lead with matrix reporting line to local HR lead and is responsible for delivering such HR Services like payroll operations, social ins. administration, statutory reporting and related data management, with initial focus on Japan.
Client Focus
Deliver day-to-day HR Services operations covering Tier 1-2 Regional HR Services and country-specific processes, with primary support for Japan and broader HRS scope
Collaborate closely with the broader HR Services network (local and global teams) to ensure consistent, high-quality service delivery across locations
Support ServiceCentral case resolution and provide HR systems-related assistance in alignment with global processes
Maintain accurate empl...