💼 Full-Time Position

HR Services NA Recruitment Team Lead

🏢
WTW
📍 Taguig, Metro Manila, Philippines
📍
Location
Taguig, Philippines
📅
Posted
June 14, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Role

Client Focus:

  • Oversee day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics serving as primary point of contact
  • Ensure ServiceCentral resolutions based on assigned access and other HR systems-related support
  • Lead and/or participate in ad hoc projects pertains to Human Resources and/or office-wide issues
  • Identify explicit and implied client needs by asking probing questions, understanding requirements and drive change along with detailed plan
     
  • People: 

  • Oversee adherence to defined processes in GHRS
  • Lead process efficiency, monitoring of workload and the implementation of the improvement projects
  • Identify the potential for better team efficiencies and agree with the leader on their implementation
  • Proactively provides immediate and specific constructive feedback and recognition evenly across own team
     
  • Operati...