Job Description
The Human Resources (HR) Generalist is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
Responsibilities:
- Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
- Responsible for HR delivery and implementation across the employee lifecycle
- Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
- Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), L...