Job Description
Scope of Work
: In this role, I will assume full responsibility for responsibility for the efficient operation of all Human Resources tasks to provide exceptional products and services within brand operating standards.I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained in line with brand and statutory requirements.
All activities within the department will be carried out ethically, honestly and within the parameters of local law.
An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback, using guest name whenever possible.
I have full knowledge of all facilities and services offered by the resort including all room and F&B categories ...