Job Description
Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city.
Responsibilities
- Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat.
- Address customer inquiries, issues, and requests in a timely and efficient manner.
- Maintain accurate records of customer interactions and follow-up actions.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Identify opportunities to enhance the customer experience and suggest improvements.
- Stay updated on company products, services, and procedures to provide accurate information.
- Adapt to the dynamic e...