Job Description
Mercier Consultancy MD is looking for a Hungarian Speaking Travel Support Advisor to join our expanding team in Sofia, Bulgaria. This role offers a fantastic chance to work in an international environment providing top-quality travel support to Hungarian-speaking clients. Benefit from a supportive workplace culture and a paid relocation package to facilitate your move to Sofia.
Key Responsibilities
- Provide comprehensive travel assistance to Hungarian-speaking customers through various communication channels including phone, email, and chat.
- Handle travel bookings, cancellations, and itinerary changes efficiently to enhance client satisfaction.
- Offer customized advice and recommendations tailored to customer preferences and travel needs.
- Resolve customer queries and issues promptly and professionally.
- Maintain accurate documentation of customer interactions and bookings.
- Stay abreast of travel industry updates and c...