Job Description
about the company
Our client is a pioneering sustainable energy solutions provider dedicated to transforming energy waste into impactful opportunities.
about the job
Customer Relationship Management: Serve as the lead after-sales contact, managing scheduled maintenance, service requests, and emergency breakdown support to minimize system downtime.
Technical Diagnostics: Perform structured assessments and troubleshooting across electrical, mechanical, and control sub-systems.
Performance Monitoring: Analyze system data (including COP trends, pressures, and energy consumption) to identify early warning indicators and recommend corrective actions.
Cross-functional Collaboration: Partner with engineering teams to facilitate smooth commissioning handovers and provide feedback for future product development.
Service Documentation: Maintain meticulous records of site visits, fault histories, and per...