Job Description
Explore a hybrid Field Operations Specialist role at Grainger, ensuring customer inventory management success while supporting diverse environments. Leverage your customer service experience to excel in driving operational improvements.
At Grainger, the Onsite Service Specialist is pivotal in enhancing inventory management and customer service excellence. This role requires three years of customer service or warehouse experience and a proactive approach to project coordination in dynamic settings. Your responsibilities will include performing technical support tasks and assisting with KeepStock implementations.
Key Responsibilities:
• Execute machine break/fix tasks at customer sites
• Plan and implement inventory management projects
• Collect accurate inventory data on-site
• Cover PTO for On Site Service Representatives
• Address escalation issues and support project implementations
Requirements:
• High School diploma or equivalent
• 3 years' experience ...
At Grainger, the Onsite Service Specialist is pivotal in enhancing inventory management and customer service excellence. This role requires three years of customer service or warehouse experience and a proactive approach to project coordination in dynamic settings. Your responsibilities will include performing technical support tasks and assisting with KeepStock implementations.
Key Responsibilities:
• Execute machine break/fix tasks at customer sites
• Plan and implement inventory management projects
• Collect accurate inventory data on-site
• Cover PTO for On Site Service Representatives
• Address escalation issues and support project implementations
Requirements:
• High School diploma or equivalent
• 3 years' experience ...