Job Description
We are looking for someone to join our **_Operations team_** who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is ideal for someone who enjoys combining their **customer service** skills, and, techniques to build **artificial intelligence assistants for our clients**.
In this role you will:
- Carry out the onboarding of new accounts received by the team.
- Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool.
- Provide technical support to clients on the AI built.
**Requirements**:
- Proven experience in Customer Experience roles or technical support.
- Ability to analyze data and use it in making customer-oriented decisions.
- Practical experience in creating and managing JSONs.
- Knowledge of process automation, preferably with experience using Zapier.
- Ability to work in...
In this role you will:
- Carry out the onboarding of new accounts received by the team.
- Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool.
- Provide technical support to clients on the AI built.
**Requirements**:
- Proven experience in Customer Experience roles or technical support.
- Ability to analyze data and use it in making customer-oriented decisions.
- Practical experience in creating and managing JSONs.
- Knowledge of process automation, preferably with experience using Zapier.
- Ability to work in...