💼 Full-Time Position

IAM Engineer - Sailpoint IdentiyIQ

🏢
Stefanini
📍 Alabang, Metro Manila, Philippines
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Location
Alabang, Philippines
📅
Posted
June 05, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description
Details:

What will you do?

  • Provide L3 support for Sailpoint IdentityIQ, including troubleshooting, service requests, incident resolution and problem management
  • Ensure that all the tickets/incidents are resolved within committed SLA's
  • Ensure positive user-experience through clear communication and timely support
  • Continuously identifying opportunities for process improvement and tasks automation.
  • Maintain documentation of support processes, knowledge articles, and operational procedures.
  • Maintain dashboard reporting on performance, access reviews, and compliance activities etc
  • Collaborate closely with managed service team and other stakeholders on a day-to-day basis to ensure operational excellence for our service.
    • Job Requirements Details:

    What do you need to succeed?

  • 2+ years of hands-on experience with Sailpoint IdentityIQ.
  • Certification in Identity Security Engi...