Job Description
NOW HIRING! Customer Service Champions Wanted - Fresh Grads and Career Shifter (Mcdo, Jollibee, Starbucks, Ace Hardware, SM Sales)
Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service!
Your Role
As a Customer Service Representative, you will:
Handle incoming calls with empathy and confidence
Understand and assess customer needs to deliver helpful solutions
Resolve issues using critical thinking and great communication
Stay friendly and efficient — even under pressure!
Meet or exceed productivity and quality goals
Handle escalations with professionalism
Follow company processes while maintaining a positive attitude
What We’re Looking For
At least High School Graduate (Old Curriculum)
At least SHS Graduate
Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service!
Your Role
As a Customer Service Representative, you will:
Handle incoming calls with empathy and confidence
Understand and assess customer needs to deliver helpful solutions
Resolve issues using critical thinking and great communication
Stay friendly and efficient — even under pressure!
Meet or exceed productivity and quality goals
Handle escalations with professionalism
Follow company processes while maintaining a positive attitude
What We’re Looking For
At least High School Graduate (Old Curriculum)
At least SHS Graduate