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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Customer Interaction: Serving as the primary point of contact for customers, providing assistance and information.
- Knowledge Base: Maintaining and updating knowledge bases to quickly answer customer questions.
- Communication: Communicating effectively with customers.
- Relationship Building: Building strong relationships with customers.
- Provide accurate product/service information.
- Resolve issues professionally and efficiently.
- Learn and understand company operations across departments.
- Support senior managers in day-to-day tasks and strategic planning.
Requirements
- Malaysian citizen or Permanent Resident.
- Excellent communication and interpersonal skills.
- Positive attitude with strong self-motivation.
- Willingness to learn and adapt in a fast-paced environment.
- Ability to work both independently and as part of a...