Job Description
Overview
Job Title: Implementation Specialist
Position Type: Full-Time, Remote
Working Hours: U.S. client business hours (with flexibility for client onboarding sessions and project deadlines)
About the Role
Our client is seeking an Implementation Specialist to manage the onboarding and deployment of new clients. This role involves configuring systems, training users, and coordinating project timelines. The Implementation Specialist ensures that customers experience a smooth transition from sales to adoption, setting the foundation for long-term success and satisfaction.
Responsibilities
- Client Onboarding & Kickoff
- Lead client onboarding sessions, introducing workflows and timelines.
- Gather client requirements and confirm scope of implementation.
- Build strong client relationships from the start of engagement.
- System Configuration ...