Job Description
The Opportunity
Our client is a fast-growing, seed-stage AI healthcare startup that is fundamentally rebuilding how healthcare communicates. Having just raised a $10M seed round from top-tier investors (Accel, Y Combinator, Sequoia) and signed seven major deals in a single week, they are looking for a high-octane Implementation Manager to join their 11-person team as a foundational hire.
In this role, you won't just follow a checklist—you will build the playbook. You’ll lead end-to-end customer deployments for Fortune 500 healthcare organizations, ensuring that AI voice agents are seamlessly integrated to handle scheduling, billing, and patient workflows.
What You’ll Do
Lead the Charge: Manage a panel of 3–5 customer implementations from initial kickoff through successful go-live.
Stakeholder Mastery: Navigate complex relationships within large healthcare organizations, serving as the primary non-technical point of contact...