Job Description
- Handle end-to-end import and export operations and documentation (hands-on role)
- Coordinate with freight forwarders for both import and export shipments
- Prepare and manage shipping documents such as invoices, packing lists, B/L, and customs-related documents
- Follow up on shipment status, delivery timelines, and required approvals
- Ensure accurate data entry, reporting, and documentation using Excel and internal formats
- Manage export processing in a high-volume environment (30+ export shipments per month)
- Coordinate with internal departments such as production, warehouse, and planning to ensure smooth shipment execution
- Maintain organized shipment records, logs, and supporting documents
- Support day-to-day troubleshooting for shipment issues, including delays, document corrections, and coordination gaps
Requirements