Job Description
Job Description
- Maintenance of SAP System (POE) for Chakan, Manesar and Sanand locations of RBIC.
- Co-Ordination and implementation of SAP change requests and up-gradations to SAP
- System
- Execute and Implement IT projects (ex: POE, S/4 HANA, BMLP etc)
- Strengthening Key user community
- Knowledge management of SAP processes @ RBIC through development of “SAP Key
- Manage user roles and access
- Ensure compliance with security policies
- Resolve authorization errors
- Handle user-reported issues (tickets) via tools like ServiceNow or Jira
- Analyze errors in SAP modules (FI, MM, SD, etc.)
- Provide quick fixes or workarounds to ensure business continuity
- Prioritize issues based on severity (critical, high, medium, low)
- Guide end-users on SAP processes
- Provide functional support (how to use transactions)
- Create user manuals or SOPs
- Conduct training sessions when...